One of the services that TheeDigital provides is website hosting which includes email accounts. You can access your email by going to your website url and adding /webmail to end. For example, www.mydomain.com/webmail. You can also set up your email account in Microsoft Outlook. The following are step by step instructions for setting up email accounts in MS Outlook for Windows. If you have any trouble setting up your email, please send us a support request at www.theedesign.com/support and we’ll be happy to help you!
Steps to Set Up Email in Outlook for Windows
Step One: Add a New Account
In Outlook, go to File > Info > Add Account
Step Two: Enter Your Login Credentials
Enter your name, email address, and password that was provided to you by our team. Then click Next. Your email will now try to configure itself automatically.
Step Three: Go To Account Settings
Now let’s check your server settings. Go to File > Info > Account Settings
Step Four: Select Your Email Account
Double click on the email account you want to check
Step Five: Enter The Incoming and Outgoing Mail Server Info
If TheeDigital is hosting your email, make sure that BOTH the incoming and outgoing servers are mail.yourdomain.com (for example, mail.theedesign.com). Then click More Settings.
Step Six: Make Sure The Outgoing Server Requires Authentication
- Click the Outgoing Server tab.
- Check your outgoing server settings and make sure the box for “My outgoing server (SMTP) requires authentication” is checked.
- Use the same settings as your incoming mail server. (No need to re-enter your username and password)
- Click OK
Step Seven: Check Your Server Ports
- Click on the Advanced tab and check your port settings.
- 143 for incoming and 25 for outgoing. Click OK.
Step Eight: Last Step! Send Test Message
Click Next on the Account screen and then Outlook will send you a test message and confirm that your email has been set up!
