Online Reputation Management Services

It takes years to build up a credible, trusted name in your industry. A negative review or article can damage your reputation within a matter of minutes of going online, affecting your sales and putting a black mark on your brand image.

Negative media, news coverage, and reviews can feel like an overnight attack on your company and bring business to a crawl, posing a direct threat to your livelihood. TheeDigital’s team of Raleigh SEO experts understand the seriousness and urgency of the situation. We are here to mitigate the damage and fight the negativity with powerful, ethical digital tactics designed to restore a positive reputation.

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Social Media Monitoring

We closely monitor your social media pages such as Facebook, Instagram, Twitter, Linkedin, and Youtube. We engage with your fan base and respond to all messages and comments reflecting the best of your brand. For any negative comments, we turn them into a positive experience for the visitor.

Review Website Monitoring

Many consumers utilize Review websites such as Google My Business and Yelp to post their reviews about their experience with the business. It could be a positive or negative review. We make sure to reply to both types of reviews positively. We have great success in converting negative reviews to positive ones.

Directory Listings Monitoring

We monitor anything said about your brand, staff, and the company as a whole. Whether it was a negative public release or an online forum comment about your business, we make sure to collaborate with the business owner and come up with the best action plan to counter it. Our monitoring tools help in preventing any long-term negative impact on your business.

High Ranking Microsites

Microsites are webpage or webpages that have a separate domain, and sometimes they are created under a subdomain. The purpose is to help brands to achieve awareness for a specific goal. We would be creating microsites about your brand story and optimize it to be found on the first page. That will help to push any negative publicity page to the second or third page.

Social Media Accounts

Another way to receive negative reviews or comments is through Social media. We treat all reviews in a professional matter to maintain the business image. When it comes to negative reviews, we initially apologize and get feedback about ways to improve the service. We avoid argumentation and always respond in a positive and welcoming tone.

Review Generation Strategy

We can help increase the number of positive reviews in different ways. One of the methods is creating an email template and custom link to the review webpage to make it easier for the end customer to leave positive testimonials. Having more positive new reviews will make the older bad reviews go down on the list, which will help show only high rating reviews.

Remove Bad Reviews from the First Page of Google

Online Reputation Management System (ORM)

Our online reputation management (ORM) methods and approach are different from other ORM companies: We combat the harmful content head on using aggressive customer-focused, ethical SEO (also called “white hat” SEO) and internet marketing tactics to overcome the negative search results, reviews, and content that is having no mercy on your brand’s reputation.

Many of our internet marketing services are conducted to maximize benefit in the long-run, but our specific ORM solutions are engaged for short-term success to quickly repair damage to your brand and reduce any effects of negative publicity. We know these markets and know how to target the right resources to bring your business back to life and restore its good name.

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