How To Set Up An Out-of-Office Message in RoundCube

TheeDigital customers who have their email hosted with us, have a new way to set up their out-of-office email messages. Learn how in this post.

If TheeDigital hosts your email, you can set up an autoresponder message in RoundCube for times that you’re out of the office. *Please note that this is only works if TheeDigital hosts your email.*

  1. Log in to RoundCube by going to your website in your browser and add /webmail to the end of your domain (i.e. www.YourWebsite.com/webmail)
  2. Enter your email address for the username and enter your email account password
  3. Click Settings at the top rightSettings in RoundCube
  4. Click Filters in the far left Settings column. If TheeDigital does not host your email, you’ll need to contact your hosting provider if you don’t have the Filters option. Some configurations of RoundCube do not have this feature.Click Filters in Settings
  5. In the Filters column (not Filter sets) click the plus sign at the bottomClick Filters Plus Sign
  6. Enter the name for your autoresponder (like “vacation”) in the Filter name field
  7. Tick all messages under For incoming mail
  8. Under execute the following actions, select “Reply with message” and fill out the fields; enter “1” under “How often send messages” (in days)
  9. Click the Save button at the bottom and the autoresponder will be active. To disable it, check the Filter disabled box next to the Save button.

Vacation message settings

If you are a TheeDigital customer and are having trouble setting up your vacation message, please send us a support request. We’ll be happy to help you!

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