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How to Set Up Email on My iPhone?

Last updated: Support 3 min read
Our clients often ask how to set up email on their mobile phones. This article will demonstrate how to create a new mail account on an iPhone 6. If you have additional questions about setting up mail on your cell, please send us a request to Support and we’ll be happy to help you!

Steps to Set Up Email on an iPhone

Step One: Add a New Account

  • First, tap the Settings icon on your iPhone.  Settings icon
  • Next, scroll down and tap the Mail icon, then tap Accounts.
  • Tap Add Account.
  • If TheeDigital hosts your email, tap Other in the list of mail services.
  • Select Add Mail Account.
Select Mail    Select Accounts   Select Add Account   Choose Other mail account   Add mail account  

Step Two: Enter Your Login Credentials

Enter account info
  • Enter your name, email address, and password that was provided to you by our team.
  • You can add a description or just type your email address again.
  • Then click Next.

Step Three: Choose IMAP or POP

IMAP vs Pop

What’s the difference between IMAP and POP?

IMAP (Internet Message Access Protocol) allows your phone to sync with the server so when you check your email on your phone, the messages will show as read on your phone or tablet as well. This setting is ideal for people who want to use multiple devices to access an email account. POP (Post Office Protocol) deletes messages from the server once the message is sent to your device. If you only need to access your email from one device/computer, this setting will work for you and will keep your mailbox from getting full on the server.

Step Four: Enter The Incoming and Outgoing Mail Server Info

Server host name
  • Host Name: mail.yourdomain.com (for example, mail.theedesign.com)
  • User Name: enter your username
  • Password: enter your password
IMPORTANT: If TheeDigital is hosting your email, make sure that BOTH the incoming and outgoing servers are mail.yourdomain.com. (for example, mail.theedesign.com)
  • Click Next.
  • The account will then be verified.

Step Five: Make Sure The Outgoing Server Requires Authentication

  • Go back into your account settings (follow step one if needed)
  • Tap your Outgoing Server (mail.yourdomain.com)
  • Tap Primary Server (should be mail.yourdomain.com)
  • Enter Port 25
  • Tap Authentication
  • Tap Password
  • Tap Done
The phone will now verify that the account info is correct and then you’re all set! Outgoing server   Select primary server   Authentication  Choose password If your account is not verified, please double check all of your settings and re-enter your username and password. If you need your password to be reset, please send a support request to support@theedesign.com or call us at 919-322-4750.
Looking for an experienced web design agency that can create a professional looking website for you that is search engine friendly and easy to manage? Contact our award-winning web designers and internet marketing professionals in Raleigh, NC at 919-341-8901 or schedule a complimentary consultation and website review.

Tags: Support

Keri Rosemond

VP of Operations

Keri Rosemond is the VP of Operations at TheeDigital. She manages the marketing and production departments and makes sure her team is delivering the best results for our clients. Give Keri a call at 1-919-626-8866 if you would like to discuss how TheeDigital can generate more leads for your business!

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