About Careers Web Support Specialist

Web Support Specialist Needed

We’re TheeDigital, and we’re on a mission to help businesses grow and succeed online. Whether that’s through a brand-new website or a cohesive marketing campaign, we’re dedicated to crafting digital strategies that get results and deliver client success. If this resonates with you and you want to be a part of our journey, we want you to apply and be a part of our team.

Why TheeDigital?

TheeDigital is a leading web design and internet marketing agency in Raleigh. Since 2004, we’ve been using the latest design, development, marketing, and SEO strategies to get our clients results. Our clients’ successes is our success, leading to double-digit year-over-year growth and two consecutive years on the prestigious Inc. 5000 Fastest Growing Companies in America list.

Our team is a close-knit work family, who supports each other and enjoys working together. We celebrate birthdays, anniversaries, new babies (and furbabies!) and we love to see each other succeed and grow both personally and professionally. Not gonna lie, agency life can be stressful, but having a strong team of work friends rooting you on makes all the difference.

Who We’re Looking For

The Web Support Specialist will be responsible for providing technical and friendly customer support and service to our expanding network of clients and our internal team. You’ll be the first point of contact for clients in their TheeDigital support journey. You’ll work with clients (via phone, email and/or chat) to troubleshoot website, hosting, and/or email issues, create an amazing support experience, and quickly adapt and grow with our agency.

Responsibilities:

Qualifications & Skills:

Work Perks:

What You’ll Love About Us:

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Ready to Join TheeDigital?

If you’re passionate about client success, results-oriented and data-driven, and love to learn, then we want to meet you!

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